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Privacy Policy
Effective Date: 01 July, 2023
OPSRACE is committed to protecting the privacy and personal information of its users. This Privacy Policy outlines how we collect, use, and safeguard the data of mentors, mentees, teachers, students, volunteers, and other users ("you" or "users") of the OPSRACE platform/website/application ("OPSRACE").
Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
Contact information (such as name, email address, phone number).
Profile information (such as profile picture, biography, skills, and interests).
1.2 User Generated Content:
Course progress, performance, and completion data.
Quiz results and certifications obtained.
1.3 Device and Usage Information:
IP address, browser type, operating system, and other technical information.
Log data, including pages visited, links clicked, and access times.
Use of Information
We may use the collected information for the following purposes:
2.1 Personalization and Customization:
Customize the OPSRACE experience based on your skills, preferences, and interests.
Match mentors, mentees, teachers, and students based on compatible skills and objectives.
2.2 Security and Safety:
Verify user identity and perform security checks.
Protect against fraudulent or unauthorized activities.
Ensure compliance with our Terms of Service and applicable laws.
2.3 Performance Tracking:
Track and analyze your progress within the OPSRACE platform.
Provide insights and recommendations for your learning journey.
Improve our courses, quizzes, and certification exams.
2.4 Communication:
Send important updates, announcements, and notifications related to OPSRACE.
Respond to your inquiries and provide customer support.
2.5 Research and Analytics:
Conduct research and analysis to enhance OPSRACE features and services.
Generate aggregated and anonymized statistical data for internal use.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Sharing
We may share your information with the following entities under strict confidentiality and security measures:
4.1 OPSRACE Personnel and Service Providers:
Employees, contractors, and authorized agents who need access to the data for operational purposes.
Third-party service providers who assist in providing OPSRACE services (e.g., cloud hosting, payment processing).
4.2 Legal Compliance and Protection:
Compliance with applicable laws, regulations, or legal processes.
Protection of OPSRACE's rights, safety, or property, or the rights, safety, or property of our users or others.
Data Security
OPSRACE employs industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have the following rights regarding your personal information:
6.1 Access and Update:
You can access and update your personal information through your OPSRACE account settings.
6.2 Opt-out:
You can opt-out of receiving promotional communications from OPSRACE by following the instructions in the communication.
6.3 Data Deletion:
You can request the deletion of your personal information by contacting us using the information provided in Section 8.
Children's Privacy
OPSRACE is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.
Google Analytics
Google Analytics is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
With Google Analytics, we recognize from which other website visitors come and how long they stay on a particular page on our website. We use this insight to improve the experience on our website. We use the anonymized version of Google Analytics. This version truncates IP addresses from EU countries as well as EEA member states so that IP addresses cannot be traced back to a specific person.
Our use of Google Analytics is based on your voluntary, explicit consent, which you can give via the cookie banner.
The privacy policy of Google Analytics can be found here: https://policies.google.com/privacy
Further information can also be found here: https://support.google.com/analytics/answer/6004245
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
OPSRACE
Changes to this Privacy Policy
OPSRACE may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised version on the OPSRACE platform/website/application. We encourage you to review this Privacy Policy periodically.
By using OPSRACE, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use OPSRACE.
Last updated: 01 July, 2023